No downtime. No margin for error. Infrastructure that runs. Portfolio and digital CV of Jorge Bernal — network and telecommunications technician.

JorgeBernal

About me

Quick Intro

Level 2 network engineer specialised in Cisco SD-WAN and Meraki. 5+ years running an enterprise network for Telefónica.

Portrait of Jorge Bernal

Cisco SD-WAN, Meraki, vManage. My turf.

More about me
Cisco logo
Front of a Cisco Catalyst 4506-E
19" rack with switches and patch panels
Cisco Nexus 9000 switch
Cisco Catalyst 4506-E chassis with its port modules
Cisco Meraki MS120-48FP switch
Cisco vManage logo
SD-WAN overlay topology: vManage, vSmart, vBond and cEdges
Cisco 1841 router
Linux console: ip -br addr and traceroute
AWS data center campus in the us-west-2 region
show sdwan bfd sessions output
Cisco Meraki logo
Cisco Packet Tracer lab topology
Cisco Nexus 7700 switches

Work

Network switch with optical transceivers and fiber patch cords
  1. Entelgy · Telefónica / ALDI — Oct 2023–present

    Level 2 support for the client's SD-WAN network, 6,000+ devices: tunnels, MPLS/Internet links, routing, VRF, DHCP/DNS and corporate Wi-Fi. Production changes without service disruption and coordination with Cisco TAC on vendor bugs.

    • Cisco SD-WAN
    • vManage
    • Meraki Dashboard
    • Cisco IOS CLI
    • Wireshark
    • Remedy on Demand
  2. Entelgy · Telefónica Global Solutions — Jan 2022–Oct 2023

    Handling, initial diagnosis and resolution of network incidents in corporate environments, prioritised by impact and followed through to closure.

    • LAN/WAN
    • Network troubleshooting
    • Incident management
  3. Entelgy · Telefónica / ALDI — Mar 2021–Jan 2022

    Migration of ~150 sites to Telefónica's SD-WAN network, in production: device configuration and pre/post validation (routes, tunnels and critical services) in night and weekend change windows. Joined as an intern and was hired.

    • Cisco SD-WAN
    • Migrations
    • Routing
    • Tunnels

Entelgy — Oct 2023–present

Level 2 support for the client's SD-WAN network, 6,000+ devices: tunnels, MPLS/Internet links, routing, VRF, DHCP/DNS and corporate Wi-Fi. Production changes without service disruption and coordination with Cisco TAC on vendor bugs.

Full career

Selected experience

  • Entelgy
  • Telefónica
  • ALDI
  • Cisco SD-WAN
  • vManage
  • Meraki Dashboard
  • And more

Contact me

Available for new opportunities

© 2026 — Jorge BernalPortfolio — CV