Career
From intern in 2021 to Level 2 SD-WAN engineer today, on the same Telefónica project. 5+ years running its enterprise network.
- First role
- 2021
- Network devices
- +6.000
- Sites migrated
- ~150
- Now · Entelgy
- N2
01SD-WAN Support Engineer (Level 2)
Level 2 support for the client's SD-WAN network, 6,000+ devices: tunnels, MPLS/Internet links, routing, VRF, DHCP/DNS and corporate Wi-Fi. Production changes without service disruption and coordination with Cisco TAC on vendor bugs.
- Cisco SD-WAN
- vManage
- Meraki Dashboard
- Cisco IOS CLI
- Wireshark
- Remedy on Demand
02Network Support Technician (Level 1)
Handling, initial diagnosis and resolution of network incidents in corporate environments, prioritised by impact and followed through to closure.
- LAN/WAN
- Network troubleshooting
- Incident management
03SD-WAN Migration Engineer (Level 2)
Migration of ~150 sites to Telefónica's SD-WAN network, in production: device configuration and pre/post validation (routes, tunnels and critical services) in night and weekend change windows. Joined as an intern and was hired.
- Cisco SD-WAN
- Migrations
- Routing
- Tunnels