Career

From intern in 2021 to Level 2 SD-WAN engineer today, on the same Telefónica project. 5+ years running its enterprise network.

First role
2021
Network devices
+6.000
Sites migrated
~150
Now · Entelgy
N2
  1. Carrier-grade router chassis with line cards
    01

    SD-WAN Support Engineer (Level 2)

    Entelgy · Telefónica / ALDI — Oct 2023–present

    Level 2 support for the client's SD-WAN network, 6,000+ devices: tunnels, MPLS/Internet links, routing, VRF, DHCP/DNS and corporate Wi-Fi. Production changes without service disruption and coordination with Cisco TAC on vendor bugs.

    • Cisco SD-WAN
    • vManage
    • Meraki Dashboard
    • Cisco IOS CLI
    • Wireshark
    • Remedy on Demand
  2. Network patch cables plugged into a rack
    02

    Network Support Technician (Level 1)

    Entelgy · Telefónica Global Solutions — Jan 2022–Oct 2023

    Handling, initial diagnosis and resolution of network incidents in corporate environments, prioritised by impact and followed through to closure.

    • LAN/WAN
    • Network troubleshooting
    • Incident management
  3. Technician validating a patch panel with a tester
    03

    SD-WAN Migration Engineer (Level 2)

    Entelgy · Telefónica / ALDI — Mar 2021–Jan 2022

    Migration of ~150 sites to Telefónica's SD-WAN network, in production: device configuration and pre/post validation (routes, tunnels and critical services) in night and weekend change windows. Joined as an intern and was hired.

    • Cisco SD-WAN
    • Migrations
    • Routing
    • Tunnels